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New Member
posted Oct 31, 2024 5:16:10 PM

It won't let me sign my name without verification?

Phillip Ashley is my name

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2 Replies
Level 15
Oct 31, 2024 5:24:20 PM

Not sure if customer support is working late tonight---try it.

 

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

Customer support is available from 5 a.m. to 5 p.m. Pacific time Monday-Friday

 

Or---if you are unable to e-file, then you will need to file by mail instead.  Print, sign and date your return in ink, and mail it in.

 

 

When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s.  Use a mailing service that will track it, such as UPS or certified mail so you will know the IRS/state received the return.

 

Federal and state returns must be in separate envelopes and they are mailed to different addresses.  Read the mailing instructions that print with your tax return carefully so you mail them to the right addresses.

 

Level 15
Oct 31, 2024 9:51:11 PM

sign your name where? if you're e-filing no signature is required or even allowed. your prior year AGI serves as your signature.