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New Member
posted Jun 1, 2019 2:10:54 PM

It won’t let me file unless I upgrade to deluxe. I don’t have any of the situations that would want me to upgrade. I’m pretty basic

0 4 3319
4 Replies
New Member
Jun 1, 2019 2:10:55 PM

I don’t need to get deluxe to file. I got the same refund from another company without any kind of upgrade because I DONT need it. Like I JUST SAID!!!!  So it looks like THIS company is trying to rip people off for an upgrade THAT ISNT NEEDED

New Member
Jun 1, 2019 2:10:56 PM

I have used this company for years and always loved them. This year I just feel like they are trying to make me pay for something that isn’t needed. Sorry. I’m changing my tax company. It’s not like I would have been getting any more money back either with the upgrades!!!!

Intuit Alumni
Jun 1, 2019 2:10:57 PM

If you started with the Federal Free Edition product and are being prompted to upgrade, you very likely need the Deluxe program or higher to properly file your return.

TurboTax Free Edition (and TurboTax Live Basic) are intended for taxpayers with very simple returns that can fit on the new 1040 form without any schedules.

If we detect that your tax situation requires expanded coverage, like deductions for owning a home or self-employment income, we'll prompt you to upgrade to a version that supports the forms you need so we can maximize your tax deductions and ensure you file an accurate return.

Depending on what your tax situation was last year, you might need to use new tax forms to claim the same deductions, credits, or forms of income. Some of the situations that are now in TurboTax Deluxe and TurboTax Live Deluxe, instead of in Free Edition, include:

Go here for more info on which forms are included in TurboTax Free Edition.

Related Information:

New Member
Apr 14, 2025 8:02:48 PM

Cringe, kys scammers