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New Member
posted Jan 29, 2025 9:47:26 AM

It will not let me file my ne taxes keeps saying do nonresident first. But that's already been accepted

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1 Replies
Expert Alumni
Feb 3, 2025 4:32:39 PM

You should be in the same account that filed the NE taxes. You do not want to do anything with the NE or federal at this point.  

Follow these steps:

Online version:

A full or corrupted cache can cause problems in TurboTax, so sometimes you need to clear your cache (that is, remove these temporary files).

For stuck information follow these steps:

  1. Delete the resident state- if possible, see How to Delete  
  2. Log out of your return and try one or more of the following:
    • Don't use Internet Explorer.
    • Clear cache and cookies,
    • Sign in using a different browser.
    • Sign in using a different device.
  3. Log back into your return.
    • Enter the information again.

 

Desktop version: 

  1. Delete the resident state
  2. Save your return while closing the program.
  3. Update the program
  4. Open
  5. Enter the information again.