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New Member
posted Jan 26, 2021 11:13:24 AM

It will not let me complete my taxes because it will not let me say that I am not a robot. No pictures are showing up

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1 Replies
Intuit Alumni
Jan 26, 2021 3:29:38 PM

If your "Transmit My Returns Now" button is not working, it may be due to a captcha not appearing, where you would need to checkmark "I am not a robot." 

Make sure cookies are allowed/enabled in your browser settings so the captcha will appear. This issue may be resolved by clearing your cache and cookies on your browser. Please see the following instructions on how to clear your cache:

https://ttlc.intuit.com/community/troubleshooting/help/how-to-clear-your-cache/00/26135  

See below for instructions on clearing your cookies:

https://ttlc.intuit.com/community/troubleshooting/help/how-do-i-delete-