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New Member
posted Jun 1, 2019 12:58:57 PM

It says my email address is invalid, but it's the only one I have and it's correct. What now?

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8 Replies
New Member
Jun 1, 2019 12:58:59 PM

Type in a new address

New Member
Jan 23, 2020 11:42:26 AM

Your answer stinks. 

My email address is valid! The format is valid. What is wrong with Turbo Tax and how do I fix it without having to establish a new email address?

Expert Alumni
Jan 23, 2020 11:52:33 AM

When trying to Efile, you enter your email address and then again to confirm

 

If you have a space after one of them, they won't match and give you and error.

 

Try deleting both entries completely and re-entering. 

 

Click this link for more info on Invalid Email Address.

New Member
Mar 7, 2020 11:26:25 AM

Ok, no one has bothered to really read or understood the previous guy's issue, which is the same as mine. My email address uses the format of [email address removed] .... How can this issue be overcome without registering for an entirely new email using a different email service provider? Thank you

New Member
Mar 7, 2020 12:09:06 PM

Disregard --- discovered I had a space at the end of the email address. It was not the issue of the yyy.rr.zzz format. Thanks.

New Member
Mar 9, 2020 10:37:17 AM

my email is   [email address removed]

Intuit Alumni
Mar 9, 2020 10:58:28 AM

It looks like your question got cut off, please respond back so that we can try to help.

Returning Member
Jul 16, 2020 8:17:56 PM

Email is correct.   Please continue!