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New Member
posted Jan 21, 2020 9:40:02 PM

It says I have to register my account

0 2 2268
2 Replies
Expert Alumni
Jan 22, 2020 2:22:42 PM

If you purchased your software from a retailer, you will be prompted to register each time you open the program. TurboTax requests that you register your software just in case there are any program issues that may affect your taxes. However, you are not required to register, just click on "Continue" to get past this section. 

 

If you are using an online version of TurboTax, the program will ask you to register your account. Before you can file your tax return, you will need to register your account. You can skip this section until you are ready to file by clicking on "Continue."

New Member
Feb 28, 2020 7:57:39 PM

It keeps saying

Error

Whoops! We hit a snag loading your data. Please try again.
Every time I hit the register button.