Does it not give you any reason you can't efile? Is there any error message?
Does your return have any income items, or is it a zero-income return?
Step through the screens in the REVIEW tab. Is there any info there telling you why you can't efile?
Thanks for your reply! It says I can't e-file because my 1040 has zero income fields. I am fine with mailing my return, but it won't really let me proceed. When I click mail my return, it takes me back to the review screen, so it's a bit circular... Not sure how to proceed. I will mail my fed return but e-file my NY state return, so if I can't progress on the site not sure how I can e-file?
As I mentioned above, I was suspicious it might have been a zero-income return. Why was it zero--did you have foreign earned income and used the exclusion for all the income? TurboTax will not let you efile or print a zero-income return.
If you mail the Federal return, you cannot efile the NY state return. You can only efile a state return if the Federal return is either efiled at the same time or has been efiled earlier and accepted.
I'm not a tax person, just a fellow user, but have seen others get around this dilemma in a couple of ways. The easiest way is by entering $1 in interest income in the interest section so that it's no longer a zero-income return, then it should let you efile or print. I have seen another alternative is to enter $1 in the category "other income" and labeling it as "in order to efile."