It’s been over a month since I first reached out for support and I was told to wait for their response- and nothing. I want an email address to contact. How can I email?

I was directly told that calling again would start my case over and I’ve already lost multiple works hours troubleshooting with them. This is incredibly stressful. I want an email address to contact, and I want solutions/answers.

13874

Level 15

Jul 9, 2024 7:52:26 AM

TurboTax support does not have an email address.

See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number/L0Od33nMQ_US_en_US?uid=lfgviwbm

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

Level 15

Jul 9, 2024 7:53:51 AM

Email is not a way to contact customer support. There is not an email address to use for that.

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

Customer support is available from 5 a.m. to 5 p.m. Pacific time Monday-Friday

Or...

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

Customer support is available from 5 a.m. to 5 p.m. Pacific time Monday-Friday

Level 15

Jul 9, 2024 2:45:44 PM

@brittelder , perhaps, if you describe the issue , it may be possible for one of us volunteers to help -- yes ?

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It’s been over a month since I first reached out for support and I was told to wait for their response- and nothing. I want an email address to contact. How can I email?