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New Member
posted Jun 4, 2019 10:31:49 PM

It keeps telling me that my birth date is wrong, but it is correct. Can you please help?

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1 Replies
New Member
Jun 4, 2019 10:31:50 PM

If you are getting reject messages from the IRS it means that the IRS and the social security administration have a mixup with your date of birth.  You have to print your return, mail it in, and then go to your local social security office to get their records corrected.

If you are only getting a program error, then there may be two different places with your DOB that don't match, or you could have special characters or hidden characters in the field (dashes, spaces, etc).  You also can't use 11/24/95; it has to be 11/24/1995.

Since turbotax online hides the detailed internal forms and worksheets you may not be able to fix this yourself.  You can try contacting customer support.