Did you have any adoption credits carried forward from prior years or did your employer provide any reimbursed adoption assistance?
If so, this could be the reason the message is coming up.
If you had a carryforward, I would recommend confirming the amount of the Adoption Credit Carryforwards from prior years to ensure the amounts pulling in are correct going forward.
You would do this in the federal interview section.
If your employer paid for any adoption benefits, they would have been reported on your W-2 Form under box 12, Code T. You would need to enter the applicable information in the federal interview section.
If your employer incorrectly coded your W-2 Form, you will need to contact them to obtain a corrected W-2 Form.
This feature doesn't seem to be working this year. Is this a known bug that TT is working on? We have a $10,000 carryover from 2018, but TT won't apply it to our tax liability for 2021.
Found some help in other threads....when you get to the adoption credit page - enter in ever child adopted in the last 5 years, not just 2021. Later prompts will ask for the finalization year. It's such a relief that this worked!