Financial institutions have to choose whether they want to partner with TurboTax to allow importing data into the software. Apparently yours has not chosen to do so.
NOT ON THE DROP DOWN LIST
If your bank or financial institution is not on the drop down list, click the words “I’ll type it in myself” and key in your information by hand.
See if your financial institution is on the Partner List - If not, you will have to enter the information manually.