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New Member
posted Apr 15, 2025 6:05:18 AM

Is there any way to call or chat to a live person? My card has been charged for my taxes, but the website is still asking for payment and will not give my return docs.

I need help

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1 Replies
Level 15
Apr 15, 2025 6:06:22 AM

You will have to contact TurboTax support for assistance with this problem. Use the key words Billing Issue


See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number/L0Od33nMQ_US_en_US?uid=lfgviwbm