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New Member
posted Jun 3, 2019 10:33:15 AM

Is there a shrink page/small type option in TurboTax? cannot access full page of personal info, payment, etc. popup windows

i can't scroll to entire page to fill in info at bottom

0 6 3703
6 Replies
New Member
Jun 3, 2019 10:33:17 AM

This probably isn't a Turbotax issue.  If your window takes up the whole screen, your scroll may stretch below your visible screen.
Try using the window maximize/reduce/minimize toggle in the upper right of your screen near the "close window" X.  When you are on the middle or reduced setting, then shrink the window from one corner toward the center until you can see all of both scrolling bars.

New Member
Jan 31, 2020 1:53:12 PM

I have same problem. There isnt anything but the X in the top right no way to shrink screen or minimize

Expert Alumni
Feb 3, 2020 7:21:00 AM

If you are using Chrome, which is preferred, go to the top right corner where there are three dots in a row. The 7th option down is a Zoom toggle with -/+ to adjust.

 

The shortcut for screen adjustment is to hold down Ctrl and click the minus key, "-" to decrease the zoom.

 

When you leave the screen and want to reset it, click inside the magnifying glass in the URL address line. There will be a Reset option.

 

New Member
Feb 3, 2020 1:10:46 PM

I fixed my problem. My computer was set at 1024/768 so I changed it to 1366/768 then I can see full page and was able to select continue/confirm.

New Member
Feb 3, 2020 1:11:24 PM

Computer resolution

New Member
May 6, 2021 12:06:38 PM

On my mac toolbar at very top of page, I clicked on "view", and then " Hide Toolbar". It made the page just enough smaller to be able  to click on turbotax buttons at the bottom of the page.