Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Feb 6, 2022 2:57:27 PM

Is there a phone number listed somewhere to talk to a Customer Support Specialist within the Credit Karma Support Team which is under Intuit?

I needed to do the Refund Advance Loan to pay some bills like ASAP. In the years prior, I was able to use my TurboTax Prepaid Card or my other personal checking account. This year I am forced to use the Credit Karma Money account. I have a Credit Karma account but the password that I have saved is NOT working at all and I have not changed anything on that account! I tried the "Reset My Password" links with no luck. I never got the codes to my email address I registered with.  What is going on??? I would rather use what I have been using the past 2 years for the Refund Advance Loan option and the remainder of my refund.

0 1 237
1 Replies
Intuit Alumni
Feb 7, 2022 8:19:12 AM

There is not a specific number listed to contact Credit Karma support. In this instance considering that you are not receiving your codes via email and you do not wish to create another account, try using this link to confirm the email address that is on file for you. Please also check junk/spam folders.