Contact TurboTax support and speak directly with a TurboTax support agent concerning this situation.
See this TurboTax support FAQ for a contact link and hours of operation -https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number
This gets to the personal Turbo Tax people. My issue is with Turbo Tax for Business. It seems all the support if for personal TT and not business and the business help is either non existant or so opaque that one can not get to it.
They should be able to answer for both personal and business. What is your question?
I see you are posting from a Mac. Do you need Business? Turbo Tax Business is not available to do online or on a Mac. You can buy the Window's version here. And you can have both TT Business and TT Home & Business (or any personal version) installed on your computer at the same time.
<a rel="nofollow" target="_blank" href="https://turbotax.intuit.com/small-business-taxes">https://turbotax.intuit.com/small-business-taxes</a>
Is it about this?
<a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/4777256-i-filed-a-fae-for-a-tn-llc-via-tt-and-got-an-acknowledgement-that-it-was-accepted-but-the-tn-dept-of-rev-does-not-have-it-how-do-i-get-it-filed">https://ttlc.intuit.com/questions/4777256-i-filed-a-fae-for-a-tn-llc-via-tt-and-got-an-acknowledgement-that-it-was-accepted-but-the-tn-dept-of-rev-does-not-have-it-how-do-i-get-it-filed</a>
Keep in mind that TT Business is used for C Corp, S Corp, Partnership and Estate/Trust returns.
TT Home and Business (a different product) is used for solo companies.