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New Member
posted Jun 6, 2019 6:37:00 AM

Is there a away to get beyond the "oops" page when I click on "don't want to upgrade"?

can't start tax return, it won't go past he "oops we an't find that page"

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1 Best answer
Intuit Alumni
Jun 6, 2019 6:37:01 AM

Try this and it should allow you past the page:

Close completely out of the browser then go back in.  

Also, clear the cache/cookies in your browser as well.  See below links for assistance on how to do this:

https://ttlc.intuit.com/questions/1900966 

https://ttlc.intuit.com/questions/1901488

You may want to try another browser as well. 

1 Replies
Intuit Alumni
Jun 6, 2019 6:37:01 AM

Try this and it should allow you past the page:

Close completely out of the browser then go back in.  

Also, clear the cache/cookies in your browser as well.  See below links for assistance on how to do this:

https://ttlc.intuit.com/questions/1900966 

https://ttlc.intuit.com/questions/1901488

You may want to try another browser as well.