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Level 1
posted Jan 8, 2022 9:11:32 AM

Is anyone else having issues entering dependent care expenses? I answer the questions and it just goes back to the "Needs Review" screen. It does that on the app and web.

I answer the questions but it doesn't allow me to enter any expenses. The entity and the tax IDs are showing up, but there isn't anywhere to put the expenses.

0 3 553
3 Replies
Level 15
Jan 8, 2022 9:13:50 AM

Have you entered your earned income yet?   Until you have entered income earned from working you cannot get the childcare credit.

Level 1
Jan 8, 2022 9:21:11 AM

Yes, I have entered one of the W-2 that came available already. I still have spousal income to enter(Married filing jointly) so that might be the hold up. Just wish it would say that instead of just looping, if that is the cause.

 

Thanks for the quick reply!

Level 15
Jan 8, 2022 9:37:37 AM

If you are married the you BOTH must have income entered ... return later when you have entered ALL your income in the program ... that error should go away.   When you enter things out of the standard interview order then these kinds of "loops" or errors are going to happen.