Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Jun 3, 2019 12:30:11 PM

IOS10.14.2: In the ISO page, TT asked for an X Code download. Then I was prompted to allow "developer access for debugging." On answer, TT crashes. What next?

Screen shot shows prompt after I answer Incentive Stock Option question and hit continue. At that point TurboTax crashes. This question doesn't even apply in my case but, of course, I'm unable to advance beyond this page.  

0 2 407
1 Best answer
Level 15
Jun 3, 2019 12:30:14 PM

TurboTax Mac Crash during Incentive Stock Options

Workaround - do not use the "Guide Me" option. Use the "I'll choose what I will work on" instead.

You can use the "Visit All" for each category (which is the same as Guide Me) except investments (where the bug is).

https://ttlc.intuit.com/replies/7288383

2 Replies
Expert Alumni
Jun 3, 2019 12:30:13 PM

For assistance with this question, please contact customer service through the following link:  <a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/replies/3300041">https://ttlc.intuit.com/replies/3300041</a>.  In this public forum we do not have access to your tax account.

Level 15
Jun 3, 2019 12:30:14 PM

TurboTax Mac Crash during Incentive Stock Options

Workaround - do not use the "Guide Me" option. Use the "I'll choose what I will work on" instead.

You can use the "Visit All" for each category (which is the same as Guide Me) except investments (where the bug is).

https://ttlc.intuit.com/replies/7288383