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New Member
posted Jun 1, 2019 3:29:38 PM

Intuit system keeps asking same questions over and over again without moving on, what do I do?

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1 Replies
Intuit Alumni
Jun 1, 2019 3:29:39 PM

You should try to refresh your browser and clear out your cookies. If that doesn't work, try clearing your browser's cache. Then trying logging out and logging back into TurboTax. You should use another browser. These articles will show you how to do it.   

This one shows how to delete your cookies.   

https://ttlc.intuit.com/replies/3301745  

This one will help you clear your cache.  

https://ttlc.intuit.com/replies/3302272