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New Member
posted Apr 13, 2024 9:27:31 AM

Intuit is so confusing, turbo tax think I am my ex wife. And when I click help to get this changed it calls me by my name

I want to correct the owner on file for my account

0 3 1990
3 Replies
Level 15
Apr 13, 2024 9:32:19 AM

You need to create a new account if you are no longer married.

Go to this TurboTax website and click on Sign up in the upper right of the page to create a new account and new User ID - https://turbotax.intuit.com/personal-taxes/online/file-your-own-taxes/

New Member
Apr 13, 2024 9:36:00 AM

it’s my email address that’s used for the account though 

Level 15
Apr 13, 2024 9:40:18 AM

You can use the same email address for up to five online accounts.