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posted Apr 28, 2025 9:21:48 AM

INTUIT charged me $143 on April 9 and overcharged an additional $55 on April 11 on my credit card. Can I get a refund of the $55? -- Warren [PII removed]

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2 Replies
Level 15
Apr 28, 2025 9:23:15 AM

Please remove your SS number, this is a public website.

 

You will have to contact TurboTax support for assistance with this problem. Use the key words Billing Issue


See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number/L0Od33nMQ_US_en_US?uid=lfgviwbm

Level 15
Apr 28, 2025 9:38:19 AM

This is a public web site that can be seen by anyone—including scammers and would-be identity thieves who would love to contact you and pretend to be from TurboTax.  Please remove the personal information you posted here ASAP by returning to your post and clicking the three little blue dots on the upper right to edit your post.