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New Member
posted Jan 23, 2023 3:34:01 PM

Indiana denied tax return said it needed a software update on Thursday January 26th to get a updated code. Was this a turbo tax issue? It won’t let me change it myself

Updated county code
INGEN-007-02

0 17 1000
17 Replies
Level 15
Jan 23, 2023 4:53:17 PM

Come back and try again on the 27th. Go thru the full IN interview Q&A again then.

 

Of course it's a software issue....there's a couple other things that need correcting for Indiana...so they stop the e-filing until it gets corrected.

Level 1
Jan 24, 2023 4:24:34 AM

I got a similar error email last night. Hopefully they fix it soon. I logged in this morning and the error isn't even showing like the email said it would be. Mine says the county rate is not correct based on the county where the taxpayer reside/work.

Level 1
Jan 26, 2023 7:04:57 AM

I got the same error as well, but when I revisit state it just gives me the option to re-file. I dont know where this "program" is I need to update.

New Member
Jan 26, 2023 7:06:40 AM

I’m having problems finding the “program” as well. This is becoming extremely inconvenient 

Expert Alumni
Jan 26, 2023 2:39:03 PM

There was an update for Indiana today. Please run through the state interview again and try to e-file.

 

@northwindstables

@hunckler88

@meadows317

Returning Member
Jan 26, 2023 5:39:53 PM

just ran through the same exact steps over again today after the so-called update was applied and they just rejected it yet again.

Expert Alumni
Jan 26, 2023 6:18:50 PM

What county are you in in Indiana? 

 

"Indiana denied tax return " Was this a rejection when you attempted to e-file? Was there any other error message?

New Member
Jan 26, 2023 6:30:35 PM

I’m in Johnson county 

New Member
Jan 26, 2023 6:32:00 PM

How infuriating. How many times will it allow us to refill before we have to send it through the mail.  

Returning Member
Jan 26, 2023 6:38:26 PM

Johnson county INGEN-007-02

Expert Alumni
Jan 26, 2023 6:51:00 PM

Did you also get the error message "the county rate is not correct based on the county where the taxpayer reside/work"?

 

I ran a test return this afternoon, and the tax rate for a resident of Johnson County was "0.0125000", which is correct according to the second page of Schedule TC-40.

 

Is it possible that you lived in more than one county? Is there perhaps some other out-of-the-box situation on your returns?

 

@meadows317

@jmoyerneovia

New Member
Jan 26, 2023 7:12:27 PM

No.  I’m boring I’ve lived in the same county (and town) for 40 years I should venture out more lol

Expert Alumni
Jan 26, 2023 7:39:23 PM

I don't mean to be tedious, but did you get an error message, "the county rate is not correct based on the county where the taxpayer reside/work"

Returning Member
Jan 27, 2023 3:56:15 AM

Yes that is the error message I get.

Level 1
Jan 27, 2023 11:50:18 AM

Fix or revisit never shows up for me. The update fixed the problem, but turbotax won't let me refile.

Level 1
Jan 27, 2023 12:08:51 PM

I ran through it again and checked the tax rare and it is now correct, but TurboTax won't let me refile it still says pending 

Intuit Alumni
Jan 28, 2023 11:55:18 AM

Pending sounds like the return was already filed. Did it allow it to file and then switched to pending?