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New Member
posted Feb 8, 2024 3:14:59 PM

IND-031-04 reject code when I never filed for 2022

So this year 2024, I keep getting a reject code IND-031-04 stating my 2022 adjusted gross income is wrong when I never even filed for that year and I'm filling 2023 taxes! Can someone explain what's going on because I'm so lost!

0 6 340
6 Replies
Level 15
Feb 8, 2024 3:23:17 PM

Enter a 0 (zero) for the 2022 AGI and e-file again.

New Member
Feb 8, 2024 3:26:19 PM

Ok that's what I just did so I'm praying it doesn't get rejected again! Thank you

New Member
Feb 12, 2024 5:32:19 AM

So I did put 0 for 2022 AGI and just got rejected with a different rejection code which I'm trying to find out what the rejection code is because I never wrote it down! This is becoming ridiculous because it's the fourth time getting rejected! You would think when you go through all the Fix It process that irs would accept your refund! This will be my first and last time filing with TurboTax!

Level 15
Feb 12, 2024 6:17:35 AM


@jmpo571422 wrote:

So I did put 0 for 2022 AGI and just got rejected with a different rejection code which I'm trying to find out what the rejection code is because I never wrote it down! This is becoming ridiculous because it's the fourth time getting rejected! You would think when you go through all the Fix It process that irs would accept your refund! This will be my first and last time filing with TurboTax!


You were sent an email from TurboTax which has the rejection code and rejection message from the IRS.  What is the rejection code in the email?

New Member
Jan 29, 2025 8:14:45 AM

Your response was ( put a 0 zero ) I did and it was rejected again

Expert Alumni
Jan 29, 2025 8:20:18 AM

This reject is because of your entry for last years AGI.

 

The IRS uses your prior year AGI to combat fraud.   

 

You can find your 2023 Adjusted Gross Income (AGI) by:

  • Looking at line 11 on page 1 of your 2023 Form 1040
  • Requesting a transcript of your 2023 tax return from the IRS. You can request your transcript online at the following link: Get Transcript 

 

Please click on this TurboTax article for more information. 

 

Check these items as well to ensure you have the correct number.  If you: 

  • Filed late last year after mid-November or your return was processed after that time—try entering 0
  • Amended your return last year—make sure you’re using the AGI from your original return, not the amended one. (If you only have a 1040X form, it’s on line 1, column A). 
  • Rounded your AGI to the nearest dollar—be sure to round up when it’s 50 cents or more and down when it’s 49 cents or less. 
  • Filed with your spouse last year—you and your spouse have the same 2023 AGI. (Don’t split the AGI amount or enter  0  for one of you). 

 

Time-saving Tip: If what you entered is correct and you continue to get a reject, you won't be able to e-file. There's probably a data mismatch at the government, or some other situation beyond your control that prevents your return from being e-filed. In this case, your only option would be to print and mail in your return. 

 

This article will give you instruction on how to print and mail your return.