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Level 2
posted Nov 19, 2024 10:19:51 AM

Import from Quicken into TT 2024 desktop fails.

Turbotax Deluxe 2024 (desktop) gives a "there seems to be a problem" message when uploading from Quicken.  I have always been able to import before the end of the year so I can make adjustments if necessary before Dec 31.  If this is no longer allowed, then why is TurboTax even offered for sale before the end of the year.

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14 Replies
Level 15
Nov 19, 2024 10:26:56 AM

Level 15
Nov 19, 2024 10:32:20 AM
Level 2
Nov 22, 2024 8:38:10 AM

I did as suggested and set the date on my computer one year ahead.  And now I have a mess in Quicken as all of my scheduled transactions for the next year have been added to my registers.  This will take quite a while to fix (and I am not happy at all.)  I can't believe that Intuit is not reaching out to Quicken to work out a real solution instead of making TT users jump through hoops to do something that should be simple.

New Member
Dec 19, 2024 6:36:50 PM

Based on other responses, I do not want to change my computer's date! (What a STUPID suggestion to get around bad programming!) Intuit/Quicken, you need to FIX THIS, for us who have kept your companies alive for over 30 years!!!

Level 2
Dec 19, 2024 7:12:32 PM

Just wanted to let you know that quicken now allows you to select the year. So the issues seems to have been resolved. And in addition it's a single export that includes the capital gains also instead of having to do two separate imports.

Level 3
Feb 19, 2025 11:41:31 AM

We're now in February 2025, and Turbotax still cannot import from my Quicken file.  I've been doing this for well over 20 years with no problems until now.  

 

Turbotax correctly displays the location of my Quicken file, but then I get the "something went wrong" message, which includes instructions ("Go back one step ...") that are inaccurate.  That is, going back one step doesn't allow me to do what the message says to do.

 

Is this the way of the future??

 

Level 2
Feb 19, 2025 11:50:32 AM

I found how to fix this (from some post that I don't recall.)  Seems that the problem is with the Visual C runtime modules on your PC (I'm guessing you are running on a windows machine.)  I searched for and found a zip file containing all of the various VC runtime versions and forced all to be installed on my machine.  That fixed it up.

 

The name of the downloaded file was Visual-C-Runtimes-All-in-One-Nov-2024.zip.  Sorry I can't recall where I found this.

Level 3
Feb 19, 2025 12:10:13 PM

Thanks Mark.  Yes, I'm running Windows 11 new-install as of July 2024.  I'm surprised that 

this is broken after all those years.  

 

I'm paranoid, so I have to ask:  Did installing the VB stuff break anything else???

 

When I try to do the import from Quicken, there is a .txf file created (in a bizarre place),

which I can import by hand if I need to.   I'll do that if there are any other problems with

updating the VB libraries....

Level 2
Feb 19, 2025 12:13:54 PM

Yeah nothing else broke when I did this. And I mistype initially and I have updated my post it's visual c run time. What I found is that my laptop being a newer laptop didn't have the older run times on it. And Windows update doesn't install those. And apparently TurboTax didn't include them in the distribution of this 2024 version. At the time I was having trouble it was working fine on my desktop which was a little older. So good luck with it.

 

And from what I recall it was a reputable download location not a questionable one that might have been full of viruses.

Level 2
Feb 19, 2025 12:18:24 PM

I located where I downloaded the runtime for VC.  It was 

 

https://www.techpowerup.com/download/visual-c-redistributable-runtime-package-all-in-one/

 

I hope this helps.

Level 3
Feb 20, 2025 9:31:04 AM

Hi Mark,

 

Thanks for the update.  Yes, I found the *.zip file in the same place and downloaded it.

 

Just because I was curious, I tried installing TT on my laptop (which is older, but now running W 11.  The TT installer said it needed a VC redist file from 2022, so I let it install that.  Following the install, I got the same error,

while trying the import from Quicken.   I will probably try installing VC libs from the *.zip file to see if that does 

any better.  

New Member
Mar 21, 2025 11:06:42 AM

I installed all the packages from the link suggested above.  I have the same problem.  3/21/2025

Level 3
Mar 21, 2025 11:43:12 AM

Right, I'm not sure why the problem was fixed for the previous poster.

 

I was able to work around this problem for my case.  My Quicken file is stored in OneDrive, which works great as long as you're careful about giving time for OneDrive to keep your file synched.   So, my Quicken data file is stored in:      C:\Users\<me>\OneDrive\Documents\ ....\ file.qdf

 

When I try to do the download, into TurboTax, Quicken is started and files are written e.g.:

                           C:\Users\<me>\Documents\Quicken\ExportedTxf\TaxSchedule.txf

and the error message is displayed.

 

In TurboTax, if I then go to the File menu and click Import from other financial software, it actually finds this file and can import from it just fine.

 

Seems stupid to me....

 

Level 2
Apr 3, 2025 2:22:45 PM

Yea unfortunately likewise.