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New Member
posted Feb 15, 2025 5:05:32 PM

Import from Merrill Edge is not working in TT 2024. After providing account log in information, the "continue" button is not enabled.

Import from Merrill Edge is not working in TT 2024. After providing account log in information, the "continue" button is not enabled. So it is not that the information is not available. Merrill Edge already has the information available. The TT does not even enabling the "continue" button to communicate with Merrill Edge. What is going on?

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1 Replies
Expert Alumni
Feb 17, 2025 9:43:24 AM

For Merrill, I saw another user changed their password for Merrill and then was able to import. 

 

User solution:
The ultimate solution, although I do not understand why, was to change my Merrill password. Once I did this, the import worked fine. My previous password worked in Merrill, but for some unknown reason when I used the same ID/Password in TurboTax, I could not log in.. Simply changing my password in my Merrill account and then attempting the import with the new password worked.