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Returning Member
posted Mar 9, 2024 7:55:44 PM

Import from E*trade internal server error

I downloaded TurboTax and I am using the desktop version. When I tried to import 1099 from E*Trade, I got an "internal server error" and cannot login. I am 100% sure that I gave the correct username and password (I can use it to log in E*trade without problem), and I have set "security setting" to allow third party in my E*trade account by following the steps given by TurboTax.  Is there any solution to this issue?

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1 Replies
Expert Alumni
Mar 12, 2024 6:27:28 AM

If you are using TurboTax Online, try importing using a different browser.

 

See the following TurboTax Help articles for potential fixes: