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New Member
posted Nov 29, 2021 9:15:53 AM

Im getting unable to connect message when trying to update turbotax 2021.

is there a patch needed to apply updates to turbotax 2021?

0 5 925
5 Replies
Level 15
Nov 29, 2021 9:20:34 AM

You appear to be posting from TurboTax online which will not open until sometime in December.   Only the CD/download version is available now.

Level 1
Dec 11, 2021 9:13:17 AM

I'm having the same issue. Cant download update.

Level 1
Dec 11, 2021 9:14:53 AM

and I'm using the dowload version and yes all my firewalls etc are off.  When I go online there is nothing to download.  I suspect this is why it is failing in the dowloaded app.

Level 15
Dec 11, 2021 9:20:25 AM


@teking3 wrote:

and I'm using the dowload version and yes all my firewalls etc are off.  When I go online there is nothing to download.  I suspect this is why it is failing in the dowloaded app.


Did purchase the 2021 TurboTax desktop edition as a download from this website - https://turbotax.intuit.com/personal-taxes/cd-download/

If so, did you install the 2021 software on your personal computer?  Updates to the 2021 software are automatically downloaded when you start the 2021 program.

New Member
Dec 11, 2021 9:45:40 AM

I was experiencing the problem of not getting updates to desktop version. I rebooted my router and was able to connect and download updates dated December 9.

Kenneth