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New Member
posted Dec 5, 2022 1:23:48 PM

If TurboTax has trouble extracting information from uploaded w2 source (JPG, PDF, Etc.), what else then do you do if you cannot speak with anyone?

I've tried the other multiple times as well and nothing is working.

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1 Replies
Level 15
Dec 5, 2022 1:29:51 PM

A 2021 W-2 can no longer be imported.  A 2022 W-2 cannot be imported until early February 2023.

 

See this TurboTax support FAQ for importing a W-2 - https://ttlc.intuit.com/turbotax-support/en-us/help-article/import-export-data-files/import-enter-w-2/L55HzdeDr_US_en_US?uid=lbbb1v3x

 

If the W-2 cannot be imported, enter it manually.