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New Member
posted Jun 1, 2019 11:38:16 AM

If my TurboTax Online return was rejected, can I scrap it and go to a TurboTax Deluxe version?

TurboTax Online was rejected for error in EIN numbers.

I am not happy with this. 

Can I just scrap that version and use a previously purchased TurboTax Deluxe CD version and start all over again?

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1 Best answer
Level 10
Jun 1, 2019 11:38:17 AM

If the CD you purchased is the 2018 version, yes you can stop using the online version and use your CD.

1 Replies
Level 10
Jun 1, 2019 11:38:17 AM

If the CD you purchased is the 2018 version, yes you can stop using the online version and use your CD.