To add to the above information, when you file your tax return successfully and you choose to pay your fees from your Federal refund, the TurboTax program considers the fee paid, even though the federal refund has not been released yet. This is why you see "Payment Completed".
As soon as your return is accepted by the IRS, your info shows at SBTPG, it should have your expected refund amount and it will say that they have not received your refund yet. Once they have your return it will update and tell you when they received it, what they received, what they deducted and when they sent it to your direct deposit account.
"somethingaboutmary Level 5"
Follow the steps below to track your refund when using the Refund Processing Option:
Step 1 - Check with the IRS
Get the status of your Federal tax refund by visiting the IRS "Where's My Refund?" page.
Check the status of your refund
Step 2 - Check with TPG
Once you have confirmed that your refund has been released by the IRS and you have selected a Refund Transfer from Santa Barbara TPG you may check the status of your Refund Transfer by visiting our website.
Check the status of your Refund Transfer
For more information, please see the link below:
@Notyour You have posted a comment on a thread from last filing season. We'd like to assist you in any way if you need any guidance. Feel free to post a question if you have one, and someone will do their best to answer it.
What does it mean when it says payment complete but haven't received no refund yet
When your file your tax return successfully and you choose to pay your fees from your Federal refund, the TurboTax program considers the fee paid, even though the federal refund has not been released yet. This is why you see "Payment Completed".
As soon as your return is accepted by the IRS, your info shows at SBTPG, it should have your expected refund amount and it will say that they have not received your refund yet. Once they have your return it will update and tell you when they received it, what they received, what they deducted and when they sent it to your direct deposit account.