If I selected pay out of refund, why am I receiving a bill from TurboTax that I can not pay at this time plus I did not use the TurboTax live version at all ?
Received bill from turboTax stating I owe 174.99. Did not use the live version of TurboTax I making way under $34,000 and receive EITC and I still have not received my return. The IRS sent me a ID Verify letter plus I just received another letter.
02336
2 Replies
DawnC0
Intuit Alumni
Jun 5, 2019 11:48:03 PM
You are not showing in the LIVE product; you appear to be in TurboTax Deluxe (not Live). Maybe what you are seeing is for another account/different User ID. If you are receiving notices from the IRS, then you probably have already filed. It is very important to follow the instructions on your IRS notice/letter. Tips for Handling Identity Verification Requests From the IRS