If I'm downloading or efileing Turbotax, with a slow connection or is interrupted can I resume the download at a later time or day at no additional charge or problems?
04484
4 Replies
Critter
Level 15
Jul 3, 2019 2:35:27 PM
Yes ... but I would start the download again from the beginning to avoid any errors.
VolvoGirl
Level 15
Jul 3, 2019 2:36:44 PM
There is no charge to efile. The Online fees are to prepare the return. Yes if your efile times out of is Rejected you can try again no charge.
marge519
Returning Member
Jul 3, 2019 2:51:56 PM
Thanks for the fast response. What about while I'm trying to download Turbotax and the internet drops out? This happens frequently.
Thanks again
Critter
Level 15
Jul 3, 2019 2:57:19 PM
As I said ... if the download is interrupted you may need to try again from the beginning ... maybe find a place where you have a better connection.