If I got this error code "601ERRV:5, CustHdr_17 - ?:? - Invalid SMS Number. Must be between 10 and 10 digits." and I start over. Does that count as a submission?
I Restarted my taxes from the beginning and now I get this error code "Our records indicate that you are not entitled to efile one or more formsets." My taxes never officially submitted yet I'm still getting this error.
022599
2 Replies
MichelleLO
Intuit Alumni
Feb 8, 2021 9:48:35 AM
The error may be related to forms that are required for your tax return that aren't available yet. If that is the case, the program will not let you e-file. You can check the status of form availability in the below TurboTax FAQs:
If all the forms your return is requiring are available, please reach out to TurboTax Customer Support for additional assistance: What is the TurboTax phone number?
Mike9241
Level 15
Feb 8, 2021 10:32:10 PM
invalid SMS indicates your using a foreign country for your cell phone number which isn't allowed.