Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Jun 6, 2019 12:25:56 PM

If I e-filed and paid tax due with credit card, then IRS rejected my return due to agi question and I mail my return, how do I get back my credit card payment?

0 3 1014
3 Replies
New Member
Jun 6, 2019 12:25:58 PM

Did you end up getting the payment back on credit/debit card? I had the exact same thing happen and in order to mail my return, I needed to change the payment option to check... I don’t want to send a check if it’s already paid via credit and I won’t get the refund back

New Member
Jun 6, 2019 12:26:00 PM

Thanls for your answer. At that time, I spoke "live" with someone in the accounting dept at TurboTax who told me that the IRS doesn't normally refund any payment, even if the accompanying retutn was rejected. I called IRS who told me that it would take at least 6-8 weeks for that payment to show up online as credited to my account (it still isn't there, and didn't come back to me). So I payed the difference between what I paid thru TurboTax and the new amount I owed, directly on the IRS website - that payment does show up. Hope that orig payment shows up. If not, I'm sure the IRS will let me know 🙂

New Member
Jun 6, 2019 12:26:02 PM

I am undergoing a similar experience. Calls with both TurboTax and the IRS have taught me these basic truths:  

(1) Even if they reject your return, the IRS will NEVER reject any payment, no matter the circumstances. And it will take 2-3 weeks to show up in your IRS online account. 

(2) When you mail your return, only inclue the difference between what you've already paid and the total you owe. Eventually (takes 6+ weeks to process mailed paper returns) both payments will show up in your online IRS account.