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New Member
posted Mar 8, 2025 7:04:56 AM

If I Completed return, signed form, paid fee, saved file and neglected to file taxes and now cannot open Turbo Tax because updates fail. What?

When I try to open the saved tax file TurboTax insists on installing updates which cause a fatal error and I cannot pen file to submit taxes.

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1 Replies
Expert Alumni
Mar 14, 2025 10:24:13 AM

Yes, at this time of year, there are lots of updates, so every time you open TurboTax, you may get an update.  That is normal.  You should not get a Fatal Error, though. 

 

You should be able to go to the FILE section and continue to Efile, and finish your return. 

 

I would recommend that you Contact TurboTax Support where technical folks can help you.

 

@wnative