Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Sep 8, 2019 11:07:04 AM

If I can't get past the "Review your local info" screen because it won't accept the county entered and keeps displaying "Select a county" in red, how is this resolved?

0 3 452
3 Replies
Level 15
Sep 8, 2019 4:30:50 PM

You're seeing this in your state return, correct?  Are you entering the county name manually?  If so, see if there's a drop-down menu of counties and select the county from there before proceeding.  

 

It's a shot in the dark, but may work.  Hope so.

Level 1
Jan 26, 2020 7:56:23 AM

That's not working still stuck on the screen. 

Intuit Alumni
Feb 5, 2020 8:50:19 PM

Try clearing your browser's cache. Then try logging out and logging back into TurboTax. You can also try using a different browser. The following help article will show you how to clear your cache and delete your cookies.  

   

This link will show you how to delete your cookies.   

 

This link will help you clear your cache.    

How to clear your cache - Community