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Returning Member
posted Jun 17, 2019 2:58:53 PM

If I been using Tubo tax 3yrs never been charged a 39.99 refund processing fee only a 19.99 for State refund. Now 24.99 for State + 39.99. Why???

I did not not choose anything extra. I have not file yet for 2018 because of the 24.99+39.99 As I stated I've filed the last 3yrs never having this problem. Whats going on???

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2 Replies
Level 15
Jun 17, 2019 3:29:14 PM

It sounds like you are using desktop software (CD/download).  Is that correct?

 

If so, there is a 24.99 fee to efile a state return (except free for New York).   There is no additional fee if pay upfront with credit/debit card.   

 

If you choose to pay the efile fee out of the Federal refund, there is an additional 39.99 service fee (44.99 for California filers.)

 

If you haven't already filed, you can go back through the screens and change the payment method to credit/debit card.

 

NOTE:  The 19.99 fee you mentioned is the state efile fee in early tax season, when the fee is discounted.   In March the fee changed to 24.99.

Level 15
Jun 17, 2019 3:31:57 PM

First of all there was a price increase on March 1 just like for the last several years.  The early discounted prices expired.  The 19.99 to efile a state return goes to 24.99.  

 

The 39.99 Refund Processing Service charge (44.99 in California) is only if you want to have the fee deducted from your federal refund.  You can pay with a credit card to avoid the extra charge.   What is Refund Processing?

https://ttlc.intuit.com/questions/1900596-what-is-the-refund-processing-service

 

Go back through the File tab and read all the screens carefully and watch what you click on.  There is one that is easy to click on the wrong button at the bottom.