Unfortunately, our agents are unable to apply or issue refunds for Uber partner discounts if the return was prepared at the regular TurboTax.com site.
Of course they aren't. 👎
You should have filed from your Uber driver dashboard.
https://ttlc.intuit.com/community/charges-and-fees/help/how-can-i-apply-my-uber-discount-to-my-turbotax-account/00/27505
@jrpieterick
Please delete comment