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posted Jun 3, 2019 12:11:18 PM

If every outlet says we have no debt, why did the IRS take our tax return for debt anyways?

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1 Best answer
Level 15
Jun 3, 2019 12:11:20 PM

TurboTax does not get any feedback from the IRS regarding your refund once your return has been accepted, so no one at TurboTax knows why the IRS offset or reduced your refund.  If they offset your refund you will receive a letter of explanation in several weeks from the IRS.  There should also be some message on the WMR site about it.

1 Replies
Level 15
Jun 3, 2019 12:11:20 PM

TurboTax does not get any feedback from the IRS regarding your refund once your return has been accepted, so no one at TurboTax knows why the IRS offset or reduced your refund.  If they offset your refund you will receive a letter of explanation in several weeks from the IRS.  There should also be some message on the WMR site about it.