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New Member
posted Feb 26, 2025 5:32:20 AM

I went from having a ddd of 2/21/25 then oh no we cant get you the 5 day sonu wont be charged to now a ddd of 2/26/25 no deposit from TT now my status is pending

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1 Replies
Expert Alumni
Feb 26, 2025 5:47:30 AM

It sounds like there may be delays with your tax refund. 

 

Here's a summary of some next steps:

 

  1. Check Your Refund Status: Use the IRS "Where's My Refund?" tool to get the latest updates on your refund status - to ensure the IRS has processed it. You can access it here.
  2. Contact SBTPG: Once IRS has processed if you used pay with my refund, TurboTax uses Santa Barbara Tax Products Group (SBTPG) to process these refunds. You can visit their website for more information or assistance and to check on your refund progress. The link is SBTPG Website.
  3. Speak to someone @ TurboTax - link here to check with a live Expert.

 

Please reach back out any time.