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Returning Member
posted Jun 4, 2019 4:18:26 PM

I was charged twice for submitting my taxes. Looking for clarification as to why. I selected only a single product and authorized only that amount.

0 5 1025
5 Replies
Returning Member
Jun 4, 2019 4:18:27 PM

Actually, need to clarify-- there wasn't a second charge as I'm now seeing it (that was authorization), but the charges don't seem correct. I believe the Self-Employed version was supposed to be $99.99, and State appears much too high at $44.99?? I did not have any fees taken from my refund.

Intuit Alumni
Jun 4, 2019 4:18:29 PM

Did you select to have your TurboTax fees taken from your federal refund? There is an additional fee of 39.99 from the refund processing company if you choose to have TurboTax fees taken from your federal refund.

Returning Member
Jun 4, 2019 4:18:30 PM

Actually, need to clarify-- there wasn't a second charge as I'm now seeing it (that was authorization), but the charges don't seem correct. I believe the Self-Employed version was supposed to be $99.99, and State appears much too high at $44.99?? I did not have any fees taken from my refund.

Intuit Alumni
Jun 4, 2019 4:18:35 PM

There were price increases to the products throughout the season, so it's possible you saw some earlier season pricing and still had those costs in mind. The current price for Self-Employed Federal is $119.99 and State is correct at $44.99.

Returning Member
Jun 4, 2019 4:18:38 PM

Website shows $99.99 currently for Self-Employed. Unable to find State pricing at all. Not sure why order history isn't simply available in My Account details rather than following a random link found in the answer to someone else's question (which is how I found it). Thanks for the info!