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New Member
posted Oct 23, 2019 1:24:32 AM

I was charge $109.99 for turbotax download datafile and accidently exit the program. How do I get back into the program and not being charge again?

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1 Replies
Level 15
Oct 23, 2019 5:13:52 AM

If you are using the downloaded desktop software, the program is on your own hard drive.  All you have to do is open up the program  (just iike you do for any other program installed to your computer) and use it.  Make sure that when you work on your tax return that you save your tax file.  (It will not auto save like online does).  Then when you need to go back to it, you click on File, Open Tax Return.