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New Member
posted Jun 6, 2019 1:51:24 AM

I want to restart my taxes and I cant find the My account drop down button on my tax return page

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1 Replies
New Member
Jun 6, 2019 1:51:25 AM

Yes, you can clear your return and start from scratch in TurboTax as long as you haven't submitted a payment, deducted the TurboTax fee from your refund, or registered. To clear your return and start over, please follow these steps below:

  • Sign in to TurboTax (if you're not already signed in).
  • Click on the Take me to my return button.
  • Select Tax Tools, and then select Clear & Start Over (click or tap the 3 lines in the upper-left corner if you don't see this menu).
  • Then, answer Yes (in the pop-up to confirm). See image below.