Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Jun 5, 2019 5:09:43 PM

I want to reset my information for this season

0 8 691
8 Replies
New Member
Jun 5, 2019 5:09:44 PM

are you trying to clear and start over completely?

New Member
Jun 5, 2019 5:09:46 PM

Yes, but I get a message that "Once you register your tax return, or pay any TurboTax fees, we can no longer clear and start over." .... I have technically done neither of these, only have applied fees to the account based upon needing to fill out a 1099-Misc

New Member
Jun 5, 2019 5:09:47 PM

but you haven't payed for anything yet, correct?

New Member
Jun 5, 2019 5:09:48 PM

Correct, I have not been charged for anything yet, and have not payed online at all

New Member
Jun 5, 2019 5:09:50 PM

refer below please, if you need additional help please comment below

New Member
Jun 5, 2019 5:09:51 PM

Hmm, going off of this comment "as long as you haven't paid or registered yet (free users are asked to register their accounts before they file).", I wonder if my account is registered or something?

New Member
Jun 5, 2019 5:09:52 PM

also refer to:
<a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/replies/5793322">https://ttlc.intuit.com/replies/5793322</a>

New Member
Jun 5, 2019 5:09:54 PM

below are the steps to Clear & Start Over:

https://ttlc.intuit.com/replies/4248526