Q. I want to efile but my w-2 doesn't have a box twenty it blank what should I do?
A. Enter something in box 20, at the W-2 screen, if there are entries in boxes 18 & 19.
If there are entries in boxes 18 & 19, your employer has withheld local income tax. Your employer should have identified the local taxing jurisdiction (City, county, school district, other) in box 20. If they left it blank, type in the name of the taxing city. You can use an abbreviation.