TurboTax telephone support is available for users of the desktop CD/Download editions and for users of online edition of Plus, Deluxe, Premier or Self-Employed. TurboTax telephone support is not available to users of the Free online editions.
You can either upgrade your edition, ask your question here, or use one of the TurboTax support web pages for assistance.
Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax