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New Member
posted Mar 16, 2024 3:50:38 PM

I've tried to import brokerage 1099 statements with no success. Turbo Tax said the connection was successful, but there are no files showing up????

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1 Replies
Level 15
Mar 17, 2024 7:11:00 AM

This happens occasionally.  Close TurboTax, then try clearing your browser's cache and deleting your cookies.  See the TurboTax Help articles How to clear your cache and How do I delete cookies? for guidance. 

 

Then, close the browser, re-open it, and open TurboTax Online again. 

 

Finally, make sure you're only downloading information from one brokerage at a time.

 

If these suggestions aren't helpful, see the following TurboTax Help articles for potential fixes: