I’ve tried over and over to click clear my return & start over- just for it to import the same info I keep clearing. Should I make a new account?
02490
2 Replies
VolvoGirl
Level 15
Jan 30, 2021 1:35:42 PM
There is a tricky way to clear out transferred info in the Online version. But doing this will also clear out all your entries. Go to Tax Tools > Tools > Transfer from your computer > Continue > then Continue without transferring.
Or you can just start a brand new account with a new username.How to start another return in the Online version