Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Apr 14, 2025 10:58:41 PM

I've paid TurboTax and now the software is stuck on the e-filing step. It says I need to correct my 1095 but nothing happens when I click continue

There is no way to go back and look at any of the info I've submitted. I tried to 'Clear and Start Over' but it says I can't because I already payed TurboTax. It won't let me e-file and when I click File by Mail it just says that I should e-file instead.

0 1 442
1 Replies
Expert Alumni
Apr 15, 2025 3:18:25 AM

Go back to the main menu.  

  • There is something on the 1095-A that you have to correct.
  • On the left side bar choose Federal Review
  • This will lead you through any errors in the return
  • Pay specific attention to the 1095 section.