It sounds like there might have been a data entry error on the IRS Get My Payment portal. Please revisit it and try again.
I tried this multiple times and it locks me out fir 24 hours after 3 attempts. How do i know what tax info was put threw?
You can always print out your returns to see what was sent to the IRS. Here's how:
If all the information matches, the IRS may not yet have added your information to the Get My Payment tool. They are very understaffed right now. Please try again 24 hours after you got locked out of the tool.